SHIPPING OPTIONS

Find answers to your questions
STANDARD SHIPPING

We offer standard shipping nationwide at a flat rate of $12.99 for all orders under $129, and free standard shipping for all orders over $129. You’ll normally receive your order within 2 to 5 business days after it leaves our warehouse, depending on your location.

If you placed your order as a registered member, you can track it through your account.

WHAT HAPPENS AFTER I PLACE MY ORDER ON HARDYAKKA.COM/NZ?

Your order is immediately sent to our warehouse for processing. It is typically picked and prepared for shipping within 1 business day. Once it ships, you’ll receive a shipping confirmation email with your tracking number.

Tip: It can take up to 4 hours for tracking links to become active.

If you have any questions or haven’t received your updates, feel free to email us at onlinestore@hardyakka.co.nz.

CAN I ORDER ONLINE AND PICK UP IN STORE?

No, all online orders are shipped directly from our warehouse for faster service. In-store pickup is not available.

DO YOU DELIVER OUTSIDE OF NEW ZEALAND?

Not at this stage. For international delivery enquiries, please contact our customer service team at onlinestore@hardyakka.co.nz.